Outlook - Intro

Enquire About This Course

Our 1 day Microsoft Outlook Introduction training course is suitable for complete beginners to Microsoft Outlook 2007, Microsoft Outlook 2010 and Microsoft 2013.

Prerequisites

A working knowledge of Windows is required, or our Introduction to MS Windows course. No experience of MS Outlook is required.

Benefits

At the end of this course you will have a good working knowledge of Outlook basics. You will know how to

• Set up Outlook Options like signatures and read receipts
• Set up meetings across the network
• Organise your calendar or delegate it to someone else
• Manage your to-do list using Tasks, and even leave notes on the desktop 

Course Content

Starting Outlook

• The File Tab and Backstage
• Navigating Outlook
• The Navigation Pane
• Collapse the Folder Pane
• Reading Pane
• To Do Bar
• People Pane
• Folder View
• Navigation Pop-Ups

 Working with Email

• The Inbox
• Creating an email
• Addressing an email
• Replying to an email
• Forwarding an email
• Setting a Follow-up Flag
• Printing an email

 Email Message Options

• CC and BCC fields
• Setting a Sensitivity Flag
• Setting a Follow Up for the Recipient
• Read and Delivery Receipts
• Message Expiry
• Routing Replies to another Person
• Delayed Delivery
• Signatures
• Email Options

 Working with Folders

• Creating a Folder
• Moving Mail Messages into Folders
• Deleting a Folder

 Mail Attachments

• Attaching a File to a Message
• Saving an Attachment
• Previewing Attachments
• Opening an Attachment

 Using the Calendar

• Day, Week, Month Views
• Adding an Appointment
• Setting Reminders
• Time Status
• Appointment Notes
• Viewing and Editing Appointments
• Navigating with the Date Navigator
• Deleting an Appointment
• Adding Events
• Multi Day Events
• Printing the Calendar
• Calendar Options

 Responding to Reminders

• Viewing Follow Up Details
• Marking a Follow Up as Complete
• Clearing a Flag
• Working with Contacts/People
• Creating a Contact
• Adding a Contact from an Email
• Changing Contact Views
• Phone List View
• Editing Contact Details
• Adding Photos
• Deleting a Contact
• Flagging a Contact
• Setting a Flag Reminder
• The Global Address List
• Contact Groups
• Sending Mail to a Contact Group

 The Tasks Folder

• Adding a Task
• Setting Task Reminders
• Task vs To-Do Views
• Editing a Task
• Marking a Task as Complete
• Deleting a Task
• Sorting Tasks

 Automatic Replies

 Working with Notes

Click here to download our Course Content:

Microsoft Outlook Intro

Enquire About This Course