Lync Introduction

Understanding the Interface and Managing Contacts

• What is Lync?
• Understanding the Interface
• Using Find
• Viewing and Adding Contacts
• Creating and Populating Groups
• Setting Telephony Options
• Using Right Mouse Click Menu
• Setting Preferences and Privacy

Using Instant Message

• Using IM to Chat
• Sending and Receiving Files
• Conferencing and Application Sharing

Working with Phone and Video

• Video and Audio Settings
• Calling a Lync User
• Calling a Non-Lync User
• Calling a Number from Website
• Video Calls

Integration with Unified Messaging

• Voicemail Notification
• Voicemail Options
• Calling into Voicemail

Meeting Scheduling

• Scheduling a Lync Meeting
• Using Meet Now
• Meeting Options
• Recording a Meeting

Integration with MS Office

• Integrating with MS Outlook
• Integrating with Other MS Office Applications